Channel activation refers to the process of enabling and empowering various sales and marketing channels to effectively sell and promote a product or service.
Example: Consider a manufacturer of eco-friendly office supplies that partners with retail chains and online marketplaces to reach more customers. Channel activation in this scenario might involve training the retail staff on the benefits and unique selling propositions of the products, providing detailed product descriptions and high-quality images for online listings, and creating promotional material that both the physical and online retailers can use. This ensures that every channel is adequately prepared to engage with end customers, answer their queries, and drive sales.
Understanding channel activation helps businesses enhance their market penetration, optimize sales strategies across different platforms, and ultimately, build stronger partnerships and customer relationships.