Indirect sales refers to the process where products or services are sold through third-party channels such as resellers, affiliates, or partners, rather than directly from the manufacturer or service provider to the end customer.
Example: A software development company creates an innovative project management tool. Instead of selling this tool directly to businesses, the company partners with consultancy firms specializing in business efficiency. These consultancy firms bundle the project management tool with their consultancy services and sell the combined package to their clients. This allows the software developer to reach a wider audience without the need for a direct sales team or extensive marketing efforts.
Understanding indirect sales helps businesses leverage external networks and resources to maximize sales opportunities without the overhead of expanding their direct sales force. It encourages strategic partnerships and can be a cost-effective way to scale output, access new markets, and increase brand visibility.