LoyalZoo Reviews & Product Details

What is LoyalZoo?

If you're looking for a way to increase customer loyalty and engagement, LoyalZoo can help! With LoyalZoo you can set up a loyalty program that will begin to encourage customers to shop more, share your brand with others, and help you to build loyal brand advocates. By rewarding customers for purchases they've already made, you'll be able to create a sense of community among your shoppers while encouraging them to continue shopping with you. Your customers will also be more likely to share their experiences with your brand on social media and other review platforms if they feel like they're part of something special—and that's exactly what LoyalZoo helps you do!

GROWSCORE
4.3
Out of 5
AWARDS
An award given to top rated software
IDEAL FOR
SMBs
User Base
TRIAL PERIOD
7 days
Duration
BASE PRICE
$47/mo
Billing Cycle
No items found.
Commonly used for

GrowScore™

The GrowScore™ is derived from a balanced evaluation of Features, User Experience, and Performance & Reliability, each rated out of 100. We calculate the final score by taking the weighted average of these parameters, offering a quick, comprehensive insight into software quality.

Software Features:
4.2
User Experience:
4.4
Performance and Reliability:
4.3
GrowScore™:
4.3

LoyalZoo Platform Features

After conducting thorough research and a rigorous evaluation process, we have determined whether this software includes the top 5 essential features.

Feature Status Product Feature
Rewards & Points System
Personalized Offers & Discounts
Customer Segmentation & Targeting
Omnichannel Engagement
Loyalty Program Analytics

Growann's View

Our opinion on LoyalZoo

LoyalZoo boasts a clean user interface that allows for straightforward navigation and setup of customer loyalty programs, alongside a dashboard that presents a comprehensive overview of a program's performance. Furthermore, it stands out as a relatively economical option for businesses aiming to implement a customer loyalty platform. However, users may encounter occasional glitches during the setup process, and the platform requires credit card information even for its free trial, necessitating cancellation within 7 days to avoid charges. The reporting dashboard could also benefit from enhancements, adding more depth to its current offerings. Unique features of LoyalZoo include its provision for both in-store and online rewards, multi-location support, loyalty analytics, POS integrations, and exceptional customer support, distinguishing it as a versatile and user-friendly platform for fostering customer loyalty.

What we like:

  • They’ve built a clean UI that most users can easily navigate and begin to set up their customer loyalty programs.
  • The main dashboard gives you a nice snapshot of your program’s health.
  • They are a relatively low-cost customer loyalty platform for most businesses.

What we don't like:

  • Their platform had a few glitches when trying to set up the customer loyalty program.
  • You’ll still need to input your credit card information for their free trial, so be sure to cancel the platform before their 7 days if you don’t plan to use it any longer!
  • I wish their reporting dashboard had a bit more to it.

Unique product features:

  • In-store and online rewards
  • Multi-location support
  • Loyalty Analytics
  • POS integrations
  • Excellent customer support
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LoyalZoo User Feedback & Reviews

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Frequently Asked Questions

Does LoyalZoo offer customer support to their customers?

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Below we're sharing some of the best alternatives we found to LoyalZoo. These alternatives are based on our our research and with a GrowScore greater than 4.1

Platform reviewed by

Author Headshot of Nick Cotter
Nick Cotter
Founder & CEO, Growann
November 6, 2024
Nick transforms the B2B partner marketing world with over seven years of innovation, spearheading collaborations with tech giants and creating Growann to fill the industry's knowledge gap with groundbreaking insights.