Joint demand refers to the situation where the demand for one product or service is closely linked to the demand for another, usually because they are used together or complement each other.
Example: In the context of a partnership between a software company (providing Customer Relationship Management (CRM) software) and a consulting firm specializing in business process optimization, there exists a joint demand for both services among B2B clients. Organizations looking to enhance their customer engagement strategies may seek the consulting firm's expertise to optimize their processes and, simultaneously, require the specialized CRM software to implement these strategies effectively. This scenario illustrates how the demand for consulting services in business process optimization can drive the demand for complementary CRM software, and vice versa.
Understanding joint demand helps businesses leverage the interconnected nature of products and services, informing strategic decisions in product development, marketing, and partnerships to meet customer needs more effectively and generate additional value.