retargeting refers to the digital marketing strategy of targeting individuals who have previously interacted with a brand or product but did not make a purchase or complete a desired action.
Example: A manufacturer of ergonomic office chairs, which primarily sells to other businesses, uses retargeting to reach decision-makers who visited its website but did not complete a purchase. After identifying these potential buyers, the manufacturer displays targeted ads for its chairs on the platforms these decision-makers use frequently, such as LinkedIn or industry-specific forums. This approach helps reignite interest and potentially drives them back to the manufacturer's website to complete a purchase.
Understanding retargeting helps businesses optimize their marketing efforts by strategically engaging with a targeted audience that is more likely to convert, thereby enhancing ROI on advertising spend and significantly impacting overall sales strategy.